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Informa

INTRODUCING THE
DIGITAL BANKING HUB

Inspire your roadmap. Make faster decisions. Own your success.

The Digital Banking Hub uses Mapa Research’s behind-the-login access to real customer journeys of financial providers from around the world:

  • 200+ PROVIDERS TO CHOOSE FROM
  • 100K+ JOURNEY SCREENSHOTS AT YOUR FINGERTIPS
  • 1K+ PROVEN METRICS FOR BENCHMARKING

See and benchmark the digital journeys and capabilities of banks, credit unions, big techs, fintechs, credit card providers, lenders, and more.






Track the providers that matter to you

Choose from 200+ providers to build your Digital Banking Hub subscription. Build a view of the peers that operate in your core markets as well as international innovators that will inspire your digital roadmap.




Digital coverage across a range of products

Explore and benchmark the digital capabilities of your chosen providers across multiple financial products within the Digital Banking Hub.







The Journey Explorer

Part of the Digital Banking Hub

Explore thousands of mapped journey screenshots that you can share, compare, and download.

  • END-TO-END COMPETITOR JOURNEYS
  • BENCHMARK THEM AGAINST YOUR OWN
  • BUILD YOUR JOURNEYS USING UP-TO-DATE INSIGHT

Drill down into key journey steps, see how they’ve evolved over time, and optimize your journeys accordingly.



The Feature Explorer

Part of the Digital Banking Hub

Build interactive benchmarks that compare the available features of your selected competitor set.

  • INSTANTLY IDENTIFY COMPETITOR UPDATES
  • BUILD CUSTOM SEARCHES WITH EASY-TO-USE FILTERS
  • SEE HOW FEATURES ARE BUILT INTO EACH JOURNEY

The Feature Explorer provides a quick and ongoing gap analysis of your peers, helping to find digital opportunities that will give you a competitive advantage.


My Collection

Part of the Digital Banking Hub

Build collections of best-in-class journey visuals aligned to your digital priorities using the My Collection lightbox feature.

  • COLLECT YOUR FAVORITE PARTS OF OTHER JOURNEYS
  • LAY OUT THE BLUEPRINTS OF YOUR NEXT DEVELOPMENT
  • SHARE THEM DIRECTLY WITH YOUR DESIGN TEAM

Create your own best-in-class journey using parts of your competitors’ found within the Journey Explorer and Feature Explorer.



What our customers say


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